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Knowledge Base
Knowledge Base
Getting Started - PBX
(1)
Get start with your PBX
View all articles in Getting Started - PBX
Account Management
(16)
Billing Records (CDR)
Invoice/Statements
Call on Hold
Create a New Customer
Account Credit and Top-Up Settings
View all articles in Account Management
Switchboard
(35)
Caller ID & Privacy
Time zones
Queue and Hold Music
Uploading VM recording - Delete Me
Call Flow Priority
View all articles in Switchboard
Handsets and Device Provisioning
(30)
Call Check
Presence and Busy Lamp Field (BLF)
Polycom Feature Configuration
Grandstream GXW 450x
Power Cycle Desk Phones (Reboot/Restart)
View all articles in Handsets and Device Provisioning
Softphone & Web App
(25)
2talk Apps
Getting Started
Connecting to a Softphone
How to switch between numbers
Manage App Settings and Features
View all articles in Softphone & Web App
Tools
(3)
Device Provisioning (Yealink Bulk Upload)
Brand Registration
Campaign Registration
View all articles in Tools
Audio, Call Quality and Network Search
(19)
Heartbeat
How Secure is our Business Service?
One way audio
Ports IPs and our Network
Adding Numbers
View all articles in Audio, Call Quality and Network Search
Microsoft Teams Direct Routing
(1)
Introduction to Direct Routing
View all articles in Microsoft Teams Direct Routing
Faxing
(4)
Set Up a Virtual Fax
Fax Settings - Configuring your vFax
vFax and T.38
Fax Profile Settings
View all articles in Faxing
e911
(1)
E911 and Emergency calling
View all articles in e911
SMS - 10DLC
(1)
SMS - 10DLC
View all articles in SMS - 10DLC
