Call Parking

Call parking lets you place a call in a virtual "parking bay" so it can be picked up from any phone in your system. 

NB - the example below refers to Australia but is identical for 2talk US.

Quick Setup:

1 Log into your account and select your number from Switchboard
2 Go to Advanced > Call Parking
3 Configure Options
- Number of parking slots (e.g., 10)
- Parking time in seconds (e.g., 50)
- Where to return unanswered calls

4 Click Save to update your settings.

Using Call Parking:

• To park a call: Press the Call Park button or transfer to *1701
• To retrieve a call: Dial *1701 or press the flashing Call Park button

Setting Up Call Park Buttons:

1 Configure line keys as "Call Park" type with value *1701 for bay 1
2 Add a descriptive label like "Bay 1" or "Parking 1"
3 Select the appropriate line (typically Line 1)

Any phone in the same group can retrieve parked calls by dialing *1701 or by using configured Call Park buttons. When a call is parked, the Call Park button will flash on phones monitoring that bay.

Example: In the images shown, phone extension 61-2-8970-7502 has Call Parking enabled with all extensions monitoring bay *1701. The user named Emma has configured her phone to monitor bay *1701, so when a call is parked there, her Call Park button labeled "Bay One" will flash. By pressing this button, she can retrieve the parked call.. 

Yealink Device Provisioning

Using our Device Provisioning simplifies the process for enabling Call Parking onto any Yealink phone provisioned with our device provisioning.