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Preserve CLI - Knowledgebase / Switchboard / Calling Features / Inbound - Help & Support

Preserve CLI

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Preserve CLI


Preserve CLI maintains the identification of the original CLI across VoIP call transfers and forwards, important for maintaining security, billing, compliance, and transparency.

How To

  1. Select Switchboard > Number.

  2. Select Inbound > Preserve CLI.

  3. Click on "Save" to update settings.


Preserve CLI

  1. AParty - Jack calls Wendy

  2. BParty - Wendy has a Call Forward to Roger

  3. CParty - Roger is presented with Jack's CLI


NB - Without Preserve CLI Roger only sees Wendy's CLI (the Bparty).

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