Extension Dialling

With Extension Dialing, you can internally transfer calls to numbers within your account.

How to Setup Extension Dialing:

1. Login to your account.

2. Go to the Switchboard.

3. Select the number that you want to set up an extension.

4. Profile > Number Settings.

5. Enter a 3-digit number on the Extension field.

6. Click on Save to update settings.

Setting up Auto Attendant       

If your main number has an Auto Attendant, you can configure the Extension Dialling.
Therefore, if the customers know the extension number, can easily dial it and get transferred right away. 

1. Login to your account.

2. Go to the Switchboard.

3. Select Inbound > Auto Attendat.

4. Enable Extension Dialling by turning the toggle ON.

5. Click on Save to update settings.