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Call Screening - Knowledgebase / Switchboard / Calling Features / Inbound - Help & Support

Call Screening

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Call Screening


Our CallerID and Rejections uses an AI to determine if there’s an actual human on the Inbound call. If not, the calls dropped and blacklisted. If the AI detects human, we’ll announce the call with the option to Accept, send to Voicemail or Reject. Once the Calls accepted, its whitelisted to our permitted call list for next time. Of course, if you reject it, we drop and blacklist the call.

  1. Select Switchboard > number.

  2. Select Inbound > Call Screening Options.

  3. Click Save to update settings.


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