Preserve CLI

Preserve CLI maintains the identification of the original CLI across VoIP call transfers and forwards, important for maintaining security, billing, compliance, and transparency.

How To

1. Select Switchboard > Number.

2. Select Inbound > Preserve CLI.

3. Click on "Save" to update settings.

   
   

   
   

   

   Preserve CLI

1. AParty - Jack calls Wendy

2. BParty - Wendy has a Call Forward to Roger

3. CParty - Roger is presented with Jack's CLI

 NB - Without Preserve CLI Roger only sees Wendy's CLI (the Bparty).