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Can I use 2talk Cloud PBX if my on-premise PBX fails? - Knowledgebase / Audio, Call Quality and Network Search / General - Help & Support

Can I use 2talk Cloud PBX if my on-premise PBX fails?

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Can I use 2talk Cloud PBX if my on-premise PBX fails?

Yes, absolutely.

  • Location: 2talk > Select your number > Inbound Calls.

  • Summary: Setting up a second layer of redundancy on your PBX.

  • Detail: Leverage our hosted cloud PBX voice service to provide your PBX with a second layer of redundancy, regardless of whether you are connecting via Peering or Registration.

Registration: Enable Call Forwarding to redirect to your specified alternate number(s) if the call isn’t answered within a designated time.

SIP Peering: If you don’t have a secondary IP/PBX, you can also enable Call Forwarding to redirect calls to alternate numbers. When our Active Polling service detects that your circuit has been off-line for more than 10 seconds, inbound calls will fail over through to the alternates specified in your Call Forward.

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