Adding Numbers
All your call flows start with your phone numbers, whether a simple phone line with no functionality to a sophisticated call route with Auto Attendant, Call Queue and after hours time schedules for weekends and pubic holidays.
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Go to Switchboard Select > Add Number.
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Select Area Code > Choose a number.
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On the Number Type field, choose Voice / Fax / MS Teams.
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On the Plan field, Select a available Plan.
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Click on Add to save settings and add the chosen number to your account.
Note: The number will be charged to your account accordingly to the Plan you have chosen.
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Porting: Numbers ported in automatically will appear in Switchboard and do not need to be added using the Add Numbers feature.
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Access type: Once you have numbers on your account grant team members either account Admin access or restricted User access to the number only.
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Feature lines: are line extensions that can make outbounds but are not reachable over the PSTN. The feature lines are a cost effective mechanism to extending more sophisticated call routing functionality to SImRing, Call Forwarding, Call Queuing and even after hours options greeting options for holiday hours for example.
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