Solutions

  • Auto Attendant to a Call Queue

    This solution links the main office number to an Auto Attendant, which links to a Call Queue following completion of the Auto Attendant greeting. To do this you will require at least three numbers. Step 1 Main office number: Log into your Account. Go to Switchboard and select the main office nu...
  • Call Flow Priority

    Occasionally you’ll configure a feature only to discover that another feature on the account has over-ridden your preferred feature. For example, you can’t set Call Rejection and Call Forward on the same line, as the Call Rejection has a higher priority than the lower call forwarding. Call Rejec...
  • Forgotten password

    You will require your account number and together with the account email address to access the forgot password. If you cannot remember your password: Go to the website which you log into your Account with. Select “Forgot password” hyperlink. Follow the prompts, and enter your Email address asso...
  • Ghost Calls

    SIPvicious was created as an inventory tool for IT Admins to manage SIP devices evolving to a scammer tool used to probe for PBX vulnerabilities. Thankfully SIPvicious and its annoying ghost calls are easily dealt with the strategies listed here. Calls from phone numbers like “100” or “1000” wit...