Payment and Top Up Settings

Setting up auto top up functions gives you the ability to have control over your billing account. In your account, you have four functions that you can enable to make sure you are always on top of your account.

  1. Top Up settings: You can have your account automatically topped up when your balance drops below your nominated top-up level (e.g. $50). At the end of your billing month, we’ll top-up your account to the nominated top-up level, so you start each billing month with the nominated balance.
  2. Notification settings: You can have an email sent to you when your account falls below the threshold.
  3. Auto debit: You can have your card charged for the recurring monthly charges.
  4. Stored credit card information: Securely register your credit card details and nominate a top-up level (e.g. $50). Whenever your call credit drops below $5.00 we’ll top-up your account to the nominated top-up level, so you never run out of credit.
Step 1: Auto Top Up Settings.
  1. Log into your account.
  2. Select Billing and the subheading M*anage Billing*.
  3. Enter Payment****Settings.
  4. Click Enable Auto top up.
  5. Add Top up- amount, this is the amount that your account will get top up at each time an automatic top-up occurs. Balance threshold: when your account gets below this amount the automatic top-up will occur. Top up amount: How many times for period you can recharge your account. Maximum weekly amount- this amount is your weekly maximum spend. If you leave it at $0.00 your account has no limit, and your account will be charged an unlimited amount per week.
  6. Click Save to update settings.

Step 2: Notification settings
  1. Click Enable low credit warning emails, if you wish to enable this function.
  2. Add Notification threshold amount- when your account drops below this amount you will be sent an email notifying you. If you leave it at $0.00 your threshold has no limit.
  3. Click Save to update settings.
Step 3: Auto Debit
  1. Click Automatically debit my account for upcoming account payments, if you wish to enable this setting.
  2. Click Save to update settings.
Step 4: Store Credit Card Information
  1. Select Billing and the subheading Manage Billing.
  2. Under stored Credit Card, click "Add New Card".

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