Configuring an IP phone to our Business VoIP Service
We support two mechanisms of connecting to our service, Registration and secondly SIP Peering. If connecting via Registration your handset or phone system requires a UserName (the phone number) and Password to authenticate to our network.
Account Password: You can if you choose re-use your accou...
Polycom VVX – Auto Provisioning your phone
Our “Device Provisioning” platform enables you to provision any Polycom phone from the VVX family. If you have purchased a handset with our provisioning URI installed go to Step 4 below.
Step 1: The VVX family phones Web UI
Log into the phones Web browser to apply our provisioning URI
Polycom VVX – Configuration
Our Auto Provisioning not only quarters the time it takes to configure supported handsets, but just as importantly we’ve optimised the templates for our network. You should only need to manually configure IP SoundPoints with firmware versions older than version 3.3.
Power Cycle Desk Phones (Reboot/Restart)
This will go through how to power cycle a desk phone. This is just switching the device off and back on again and no settings are changed doing this.
This is not a factory reset which clears the phone of settings and lines being activated.
Yealink – Configuring your phone
Yealink’s zero-touch provisioning enables customers and their VoIP service providers to automatically provision a handset. All you need to do is gather the handsets MAC address, from the underside of the handset (or box) or finally from the phone itself using its web UI.
Phones web UI:...
Yealink Dect Handsets W52 & W56
We treat the Yealink base station like any handset with multiple lines so there’s nothing special about configuring this family of phones using our Device Provisioning service.
MAC Addresses: If you’ve purchased your phone through another reseller you will need to tell us th...