Call Transfers

By using call transfer you can easily transfer your current caller to another person. Dial #0 for an attended transfer – this is where you can announce the caller and retrieve the call if it is unanswered. Dial ## for a blind transfer – where the call is directly passed through to another person without announcement.

  1. Log into your account.
  2. Select Switchboard.
  3. Select your number.
  4. Select Advanced.
  5. Select Call Transfers.
  6. Click Enable Outbound Transfer and/or Two-way transfer on this line.
  7. Click Save to update.

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